Use the platform for its purpose
Use Marafek to document maintenance needs and manage work within your organization. Choose the appropriate location and category, provide an accurate description and attach only relevant photos.
Mark a report urgent only when the circumstances warrant it. Follow your organization’s emergency procedures whenever people or property are at immediate risk.
Photos and personal information
Avoid photographing people, students, identity documents, personal records or screens containing confidential information. Do not attach health, financial or other sensitive data that is unnecessary for the report.
Upload only content you are entitled to use and share. Keep report images and tracking links within the authorized audience: possession of a tracking link may give access to limited tracking information.
Accounts and permissions
Use your assigned account and do not share passwords or verification codes. Notify us and your workspace owner if you suspect a compromised account or access to information outside your permissions.
Workspace administrators must grant only necessary access, review it when duties change or staff leave, and inform users about workplace data use.
Prohibited use
Do not upload unlawful or rights-infringing content, submit malicious or spam reports, or impersonate another person or organization.
Do not introduce malware, bypass permissions, attempt access to another organization’s data, overwhelm the service with automated requests or test vulnerabilities without prior authorization.
Reporting misuse
Contact the email below with the page link or report reference and a description. Do not send passwords, card numbers or unnecessary copies of another person’s data.
We may remove offending content or restrict access to investigate and address harm, while respecting applicable laws and the rights of the parties involved.